Privacy Policy

1. Who We Are

Our website address is: https://fineartbyf.com

We create and sell handcrafted Judaica and home decor products. This site is owned and operated by Fine Art By F, based in Ontario, Canada (referred to as “we,” “us,” or “our”).

2. Information We Collect

We collect the following information when you visit our website or make a purchase:

Personal Information

• Name
• Email address
• Billing and shipping address
• Phone number

Payment Information

Processed securely by Stripe, our payment processor. We do not store or have access to your credit card details.

Technical Information

Automatically collected for analytics, security, and site improvement:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on site
• Referring website

Cookies

Small text files stored on your device to:

• Keep items in your shopping cart
• Remember your preferences
• Analyze site traffic and user behavior

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your purchase, shipping updates, or inquiries
• Improve our website, products, and customer experience
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

We do not send promotional emails or marketing communications unless you explicitly opt in. All emails you receive are transactional (order confirmations, shipping notifications).

4. Analytics and Advertising Technologies

To improve our website and understand how visitors interact with our content, we use the following third-party services:

Google Analytics 4

We use Google Analytics to track website usage, including:

• Pages visited
• Time spent on site
• User interactions and navigation patterns
• Device and browser information

Google Analytics uses cookies and may collect data across multiple devices and websites.

Meta Pixel (Facebook Pixel)

We use Meta Pixel to:

• Measure the effectiveness of our advertising campaigns
• Show you relevant ads on Facebook and Instagram
• Understand how visitors interact with our site after seeing our ads

The Meta Pixel collects information about your browsing activity and may track you across websites and devices.

5. Cookies We Use

You can disable cookies through your browser settings, though some parts of the website may not function properly.

6. Who We Share Your Data With

We may share limited data with trusted third-party services necessary to operate our business:

• Payment Processor: Stripe (processes payments securely)
• Shipping Providers: Trusted carriers for order delivery
• Analytics: Google Analytics
• Advertising: Meta (Facebook/Instagram)
• E-commerce Platform: WooCommerce (sends transactional emails like order confirmations)

We do not sell, rent, or trade your personal information to third parties.

7. Where Your Data Is Stored

Your data may be processed and stored on servers located in:

• Canada (our hosting provider)
• United States (third-party services like Stripe, Google, Meta)

By using our website, you consent to this transfer and processing of data.

8. How Long We Retain Your Data

• Order Information: Retained for 7 years to comply with Canadian tax and accounting requirements
• Analytics Data: Retained according to Google Analytics settings (typically 14-26 months)
• Guest Checkout Data: Not stored beyond order fulfillment and legal retention requirements

You may request deletion of your personal data at any time (subject to legal retention obligations).

9. Your Privacy Rights

Under Canadian privacy law (PIPEDA), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for analytics or marketing tracking
• File a complaint with the Office of the Privacy Commissioner of Canada

10. Security of Your Data

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:

• Secure SSL/TLS encryption for all transactions
• Secure payment processing through PCI-compliant providers
• Regular security updates and monitoring

However, no online transmission or storage is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

12. Links to Other Websites

Our website may contain links to third-party websites (e.g., social media, payment processors). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

13. Compliance with Laws

We comply with:

• PIPEDA (Canada's Personal Information Protection and Electronic Documents Act)
• Ontario's Consumer Protection Act
• Applicable e-commerce and consumer protection regulations in Canada and the United States

14. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a new “Last updated” date.

Significant changes will be highlighted or communicated via email.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: