Refund and Returns Policy

Every mezuzah case and Judaica piece from Fine Art by F is handcrafted to order with care and attention to detail. Because each item is made specifically for you, we do not accept returns, exchanges, or issue refunds once an order has been placed.

We kindly ask that you review product descriptions, dimensions, and photos carefully before making your purchase. If you have any questions, please contact us prior to ordering — we're happy to help ensure your selection is perfect.

In the rare event that your item arrives damaged or defective, please reach out within 7 days of delivery and include clear photos of the issue. We'll assess the situation and work with you to find a fair and reasonable solution, which may include a replacement or repair depending on the circumstances.

Thank you for your understanding and for supporting handmade, one-of-a-kind artistry. Your appreciation for craftsmanship means the world to us.